Surety Hotel

The whole hotel top to bottom has a rustic, but extremely elegant feel from the moment you walk in! Staff is exceptionally friendly and helpful! Accommodations are extremely easy to navigate and the staff does a great job at explaining all the different features, benefits, and availabilities. The coffee bar was astounding, flavorful and a warm welcoming experience! The pool table in the lobby is beyond unique, but offers a familiar warmth! The Mulberry tavern has exceedingly flavorful dishes! Tried the bananas foster French toast via room service, and it was well worth the $$ spent. I would recommend this hotel and all around experience to any who inquire! 100/10!! Great experience!! Memories to cherish forever!! Will DEFINITELY book again!

The Surety Hotel impressed me in pretty much every regard. The way in which this historic building has been modernized and accentuated through thoughtful design and tasteful decor is an absolute masterclass. Every aspect of the property feels special and genuine, the staff were exceptional, the food and drinks at both the restaurant and espresso bar were top notch and the sense of escape one gets just from staying here is priceless. I have had the opportunity to travel fairly extensively, and the Surety is among the best hotels I've ever visited.

The young woman at the restaurant desk who brought us (upon request) hot water and honey at night for tea was EXCEPTIONAL! She deserves special recognition. Long brown hair. Very sweet. Young. And kind. The black woman with the gorgeous long curls who checked us out this morning and helped us to the parking garage was wonderful. She was at the front desk at 3:00 am. Our daughter and granddaughter were in room 603 and the blue lights from the building next door shown in their window at night, even with drapes closed. That was our only complaint. The restaurant staff was lovely. The African-American waiter was really special as was everyone. Girls at the front desk, everyone was great we loved your hotel and if we come back to Des Moines and it may become a yearly thing with the Valais Blacknose sheep show each year we will definitely stay with you! we had three rooms.

The rooms, lobby, and bar made us feel like we were in a very high class hotel. The guest room had a speak easy vibe- dark woods, refurbished wood floors - very comfortable bed and pillows. Beautiful dark green shower tile. We just loved it! The lobby is so cool- to sit and relax, enjoy a cup of coffee or a drink from the bar. The cafe latte art was amazing! I didn't want to drink it! The bar carries over that speak easy vibe. Exceptional drinks! Hived Minded and Get Lucky were delicious! We didn't have food here, but next time we will.

The rooms furnishings were lovely. It was very sophisticated. It was so quiet that I would have sworn I was the only one on the floor. I was surprised to see a couple come out of the room next to mine while I was waiting for the elevator.